Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Pflegeanweisungen

Wir empfehlen den Schmuck zum Duschen, Schlafen, Sport oder Schwimmen abzulegen und einen direkten Kontakt mit Handcreme, Seife, Bodylotion, Haarspray sowie Schweiß, Salz, Chlor und anderen Chemikalien zu vermeiden. Bewahren Sie Ihre April & Cloud Schmuckstücke am besten an einem trockenen Ort (nicht im Badezimmer auf).

Informationen zu Größen

Die Armbänder für Erwachsene haben eine Standardlänge von 17cm, die Kinderarmbänder 15cm. Solltest Du eine andere Länge brauchen, maile bitte kurz vor Kauf des Schmuckstücks.

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